Writing

Here are a few things I’ve written lately with a focus on design, prototyping, and facilitation. Sometimes I also write about personal things. Read more at Medium and Smashing Magazine.

O’Reilly Media

Designing & Prototyping with Sketch

I created a video course for O'Reilly Media to help designers of every skill level use Sketch to make interactive prototypes. We discuss the benefits of prototyping and other design techniques, and even build a few prototypes.

UX Collective

Black Mirror brainstorms — a product design exercise

I love thinking about how to incorporate better ethics into the product design process—Black Mirror gave me the perfect inspiration here. I created an exercise to help product teams tease out the unintended and negative effects of what they build.

Medium

Push Notifications: The Good, the Bad, and the WTF Could U Not

I dive into what makes a great push notification and how to make the best use of them without annoying people.

Smashing Magazine

Giving Your Product a Soul

I share my principles for designing products and how to help them (and the designer) succeed. Also, a few tricks for convincing bosses and teammates to go along with you on the journey.

Smashing Magazine

A Better Way To Request App Ratings

I make the case for app developers to do more than ask for a 5-star rating in the App Store by opening conversations with frustrated users. I share how my team used this tactic to take a 1.5-star app to a 5-star app.

Speaking

I’m known for my talks and workshops on conflict resolution, interruptive technology, and typography. I’d love to come speak to your group about it, please get in touch if you’re interested.

Los Angeles User Experience Meetup

Conflict Resolution for People Who Hate Conflict

Does the thought of having a tough conversation with a colleague stress you out? If so, this is the talk for you. I share some practical techniques that helped me overcome my aversion to conflict and get to effective resolutions. You’ll walk away with tools you can use immediately to clearly get your message across without you or the conversation going to pieces.

CBC Radio-Canada

Notifications Stress Me Out. How I Cut them Down to Improve My Well-being

I was part of a piece the CBC did on push notification fatigue. Here we discussed design considerations for push notifications and how to implement them without annoying people.

Coaching

If you’re looking to level up, I offer coaching and workshops to help you get the results you need. I’ve helped people find their way into a UX career, assisted them in becoming more proficient at their craft, as well as guided others through sticky conflicts.

I want to help you with these things, too.

Want a free consultation?

This 15-minute conversation will help us understand how best to work together.

Let’s Go!

Conflict resolution (aka verbal judo)

Conflict builds better products, better people, and a better you. Let me help you embrace it.

I’ve studied and spoken about conflict resolution extensively. I’ve also given talks and workshops to train other people, not to mention put my methods to the test many times in high stakes situations.

I can also talk you tough situations and help you form a blueprint on to deal with them. This works on any kind of conflict, even the kind you experience outside of work.

Interview coaching & portfolio reviews

The interview process can be tricky and unpredictable. I’ll set up practice interviews to help you know what to expect when you’re a candidate at almost any tech company. Over the years, I’ve interviewed candidates and know what companies look for in a top-notch designer.

I’ll also review your portfolio and make recommendations on how to improve it. This will help you tell the best story about your work and communicate exactly the right message to potential employers.

Career coaching

I’ve helped younger designers find their place in design. Let me help you find yours. Together, we’ll help you level up your skills (with an emphasis on soft skills). We’ll also help you cultivate habits that will sustain your career for years. We’ll also identify the types of roles and companies you where you’ll be the best fit.

About

Here’s a photo of what I look like if you ever see me in real life.

Hi there! 👋

Joshua here. You can call me Josh.

I’ve been designing for a while—since 2005. (That doesn’t count all the time when teenage me spent a lot of time getting his tan from a monitor because I was at home working for bands.)

I’m currently designing at Pivotal in Santa Monica and have an extensive background in designing successful products for mobile devices.

Part of my job includes doing things like:

How I See Design

Good design puts people first by solving their problems before doing anything else. It doesn't make people think too much about how to use it.

The best design has a soul—it adds up to more than the sum of its parts. You know, something you can fall in love with.